We helped South Africa's Nedbank get closer to clients. We designed mobile and internet banking from the ground up, including a smart investment advisor.
We helped Česká spořitelna to make building savings more attractive not only for young people. We conducted extensive research, based on which we prepared a complete go-to-market strategy for the product.
We accelerated the processing of service orders for VIG and reduced the number of revisions and rejected claims. We redesigned the entire portal for service technicians.
For Moje ID, we reduced the number of calls to the customer service line and increased logins. We designed a new digital strategy, simplified onboarding and made the user dashboard clearer.
For ČEZ Prodej, we sped up the process of changing electricity rates from two months to a few days. We shifted the original process from offline to digital.
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